DoubleTree Resort By Hilton, Phuket, Surin Beach
DoubleTree Resort By Hilton, Phuket, Surin Beach is a 4 star resort hotel located at Surin, a 25 minutes drive south from the Phuket International Airport and 15 minutes drive south to the main shopping stretch of Patong town.
I arranged for an airport transfer and was picked up by a friendly driver. We arrived at the property at 1130hrs. Check-In process was swift and efficient, I was greeted promptly as a Hilton HHonors Gold (Was not Diamond during this stay) but was unfortunately told that my room was not ready yet.
We were brought to the lobby bar to rest where we took turns at the pool table and ordered some bar snacks and beverages to consume.
At 1230, the front desk agent approached me and passed me my room keys. She gladly informed me that we were upgraded to a King Pool Terrace Suite with direct access to the resort's main pool.
The 56sqm King Pool Terrace Suite comes with a separate living area with a sofa bed that has a balcony leading towards a private balcony terrace followed by the resort's pool. There is an adjoined king bedroom with a king sized bed and bathroom with rainfall shower.
It was disappointing to realise that the suite does not have a bathtub which could have been much better.
The sweet suite upgrade was greatly appreciated. Nothing beats more than waking up in the morning and taking a swim in the pool, just a few steps away from your bed.
The property has a beautiful landscaped pool and garden with wooden bridges, an indoor gym overlooking the pool and a 3 storey high water slide for all ages.
If you think the pool is amazing, then take a 5 minutes walk out of the property towards Surin beach for a view of mother nature.
During dinner time, Hilton HHonors Gold and Diamond members are invited for complimentary drinks at the lobby bar, a choice of house cocktails, soft drinks, beer or wine are served.
Next morning, we had breakfast at the main restaurant. They have a good breakfast spread with the usual essentials and some local variety. The breakfast area got quite crowded during my stay as there was a Chinese tour group who check-in the previous night. We woke up earlier during the second morning for a more exclusive breakfast experience.
Overall, the stay was satisfying. This was a old property which was re-branded to a DoubleTree. With the amount of competition there are in Phuket, I would certainly expect a better overall service standard for my entire stay. The front desk was extremely helpful but you felt that the F&B team was less enthusiastic on delivering a similar level of service.
I am unsure whether I would return, maybe I would try the Hilton Phuket Arcadia Resort during my next trip.
DoubleTree Resort by Hilton Hotel Phuket - Surin Beach
106/27 Moo3,Cherngtalay Surin Beach,
Phuket, 83110, Thailand
Email : DoubleTreePhuket.Reservations@hilton.com