Pan Pacific Orchard Singapore
The Pan Pacific Orchard Singapore is located at Claymore road, within walking distance to the bustling Orchard Road. This 5 star luxurious hotel offers various rooms including the exclusive Pacific Club rooms & suites.
Pan Pacific Hotel & Resorts is part of the Global Hotel Alliance program which offers local experience awards instead of the usual loyalty points/miles. It is always good to be part of a loyalty program as you may be bumped up for an upgrade or even take advantage of some perks such as late check out and even priority check in.
The check in was swift and efficient. I booked a Pacific Club King Room for SGD300 nett and was accorded a 2 category upgrade to a Pacific Club King Suite as per GHA Black benefits. I was brought to the club lounge for breakfast (although breakfast hour was over) and was offered some freshly squeezed fruit juices and pastries.
After an hour lazing at the lounge and having our breakfast, we made our way to our Suite on the 15th floor.
The 66 sqm Pacific club king suite comes with a separate living area, a king bedded bedroom, spacious bathroom with 2 vanity sinks and separate bath and shower.
What stood out for me for the suite was the great use of space & the select range of uniquely blended tea by Gryphon Tea company.
We thoroughly enjoyed the suite experience and was even happier when a service staff brought some chocolates and berries during mid afternoon. It was a great sweet gesture of the hotel!
Subsequently, we went over to the club lounge for the complimentary cocktails and evening canapés.
I was not overly impressed by the evening cocktail spread, expected something better/more. The existing spread seems decent at best with a salad bar, bread spread, sandwiches and cakes. The service however was great, high attention to detail and my glasses are always refiled promptly.
We woke up the next day and skipped the breakfast at the restaurant for a more exclusive dining experience at the Pacific club lounge.
My, I love my breakfast when there is an ala-carte menu and this lounge offers not just a continental buffet spread but also an ala-carte option of great variety. The ala-carte menu comes with both Asian & Non Asian options (East & West!)
We opted for the American breakfast, Bamboo Steamer (Dimsum) and Fish Pot Congee.
As per GHA Black benefit, we were accorded a 6pm late check out. As we lazed by the pool and relax in the suite, I recalled this nice gift from the club lounge staff(The tall chinese gentlemen) last night as part of a special personal amenity during my stay. Thank you so much!
We reluctantly looked through the windows of our suite whilst preparing for the check out. We checked out from the property and shared our positive stay experience with Sheryll, the club lounge butler. It was a generous gesture of her to accompany us all the way to the entrance whilst waiting for our cab, Thanks Sheryll!